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Frequently Asked Questions
What Shipping Methods Are Available?
We offer a fast and reliable delivery/shipping. We deliver to the address provided during order/purchase.
Do You Ship Internationally?
Our services are only available to residents in Yola and Girei Local Government Areas of Adamawa State.
How Long Will It Take To Get My Package?
We process your orders immediately after you place them. Usually, orders are delivered within 24 - 72 hours. (T&C apply)
What Payment Methods Are Accepted?
We currently only accept online payment on our platform. We are working with our Logistic Partners to start receiving cash on delivery in Yola shortly. We’ll update you once we’re good to go!
Is Buying On-Line Safe?
At Toko Marketplace, we ensure the safety of our customers. Our website is safe and secure for transactions and online payments. Our Payment Gateway is powered by Paystack - an internationally recognized safe and secure payment company.
Order & Retunrs
How do I place an Order?
To place an order, visit our website, log in/create an account and add desired items to the Cart to proceed. If you need help, feel free to call on 0808825605. Happy Shopping 🛒
How Can I Cancel Or Change My Order?
You can cancel your order up to 3 days after purchase. Just give us a call on 08088256055 or send an email with your order details to [email protected] with the title 'CANCEL ORDER' or 'CHANGE ORDER'
Do I need an account to place an order?
You don't need an account to place orders on Toko Marketplace. However, when you place an order, the website automatically creates one for you. Simple and Easy!
How Do I Track My Order?
Soon you’ll be able to track your orders on Toko Marketplace. We’ll keep you updated 😉
How Can I Return a Product?
You can cancel your order up to 3 days after purchase. Just give us a call on 08088256055 or send an email with your order details to [email protected] with the title 'CANCEL ORDER'